M i k g a

Remodeling and Home Design
FAQs​

Do you have any stores or showrooms?
We operate exclusively online with our main office in Mississauga and sales office in Unionville, Ontario and keep prices as low as possible in order to pass our savings on to all of our customers! Some products can be viewed by appointment at distributors' showrooms M-F 9:30am-4pm with 1-2 days notice. Some are for ordering only. 

Where are your products shipped from?
Products we carry are stored in various warehouses in Ontario, Montreal, Calgary, USA.


How fast do you ship my order?
In-stock orders are shipped within 1-2 days and delivered within 2-8 business days in Eastern Canada: 
Ontario, Quebec, New Brunswick, Newfoundland and Labrador, Nova Scotia, and Prince Edward Island; within 5-10
business days in Western Canada: British Columbia, Alberta, Saskatchewan, and Manitoba.

Do you ship outside of Canada & USA?
For now, we ship anywhere in the world for only commercial orders of large volume - minimum 200 pieces (please contact us for container orders). 


Do you charge sales tax?
USA - No!
Canada - Yes, applicable Provincial and Federal taxes (PST, GST, HST) to your province.


Where are your products made in?

Products we carry are made in Canada, USA, China, Malaysia, Indonesia and India.


Is your website secure?
Our website is secured by a SSL Certificate provided by a website specialized company.

How do I care the furniture bought from you?

Wood: Wood furniture will have natural variation in grain and colour as well as inherent characteristics such as mineral streaks, pitch pockets, striping, and insect markings. Slight variations in appearance may result from normal expansion and contraction of wood as it responds to climatic changes in the home.

Glass: The inherent beauty of Glass; Minor scratches, small air bubbles, surface waviness, or lightly pitted areas occur naturally during glass manufacturing are not considered quality defects.
Fabric: Natural variations occur during fabric manufacturing is not considered quality defects.
Leather: Leather has natural wrinkles, marks and scars. Variations in colour and texture are genuine and natural features of leather.


TESTIMONIALS


The chairs and stools look great. Here are a few pictures showcasing your product in our concept.
- S.T. Pizza Hut


My experience with Mikga was very positive. I received great customer service from the staff who was patient with all my questions and very helpful. My order was put through very quickly and I was able to pick up my piece of furniture in a day from the Montreal warehouse. We love the mirrored console we ordered and would definitely refer Mikga and the team to our friends and family. Thanks again!
- Alexandra


Excellent customer service!

- M. Wight


My first experience with Heather was one of the best I have had. Her follow up was not only timely but she clearly understands what information is important to Designers. Her customer service is excellent. I have to say that I deal with a lot of organizations and MIkga is one of the best.
- Interiors By Catherine wrote review ​at houzz.com

Absolutely love the chairs I bought from Mikga! I was looking to purchase a specific style, the staff was very helpful. The service I received was excellent, very quick responses and I would recommend to anyone. 
- Sarah B.


Great experience! Will certainly order again.

​- H. Ahmed


Bought some New York bar stools from MIKGA.com. They had much better prices than my local store including the shipping costs, plus they had the stools in stock (my local store had to order them). The staff went out of her way to coordinate the shipping of my order and kept in constant contact with me. The stools arrived promptly. Excellent customer service throughout the entire transaction.
- Laura Brandon wrote review ​at houzz.com

​We bought 12 chairs from Mikga and the price is absolutely the best. The service is excellent and prompt delivery with excellent follow up.
- D. Smith


One of the dining chairs delivered was with defects on seat. However Mikga sent me the replacement chair very fast - in 2 days. Will buy from them again. Great service.

​- A. Black


​​The table is fantastic! Thank you very much! Hopefully we will buy more from Mikga in the future, wonderful product and extremely fast delivery and with wonderful staff.
- T. Munroe


Ordered 20 bar stools from Mikga. They were delivered within 2 days - fast delivery!! Price is great! Will definitely order again. 
- G. Dinh


All was top notch - price, product, delivery!

- J. Hayden


I purchased 8 chairs and loved the quick shipping. Beautiful chairs I am now ordering 2 more!

- C. Kang


Very pleased with the drafting table - really makes the space we put it in. Thank you!

- K. Paulson​​


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